Jan 24 |
Problems for some PBX customers - update
Posted by Admin on 24 January 2018 11:42 AM
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Dear Customer, At 9:02am we became aware of a networking issue at one of our datacentres. At this time we raised an urgent P1 ticket with the data centre and began working on fixes with their engineers. Shortly after this we began the process of migrating affected PBX's over to their back up instances at separate unaffected data centres. It became clear that this was a wider issue that didnt just effect 1 data centre as providors accross Europe have neen impacted. We are continuing to monitor the affected areas and will update any affected customers in due course. Any affected customers who are still experiencing issues will be advised to reboot any phone or networking hardware to ensure they re-register at the back up instance. We will update affected customers when we begin the process of moving them back to the primary servers. No moves will be made until all monitoring clears as resolved. Read more » | |
Jan 24 |
Problems for some PBX customers
Posted by Admin on 24 January 2018 09:37 AM
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Please be aware that there seems to be a connectivity issue with a data centre supplier that we are working on resolving - we will update further as soon as we can. If you think you are affected by this, please either raise a ticket at support.orbtalk.co.uk or contact the Support team on 02035888000, option 2. Read more » | |
Jul 21 |
Telehouse North Power Issue
Posted by Admin on 21 July 2016 04:23 PM
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Dear Customer, We can confirm that BT have advised the following with regard to the Telehouse North power issue: ‘The wider power restoration activities on site have completed and the team have checked that power is balanced correctly across our equipment. Internet peering is stable and is being monitored closely.’ If you have any questions whatsoever please do not hesitate to contact us. Kind regards, Orbtalk Support Read more » | |
Jul 21 |
Telehouse North Power Outage
Posted by Admin on 21 July 2016 10:12 AM
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Dear Customer, Read more » | |
Jul 20 |
BT (UK) Nationwide Outage - Update
Posted by Admin on 20 July 2016 12:49 PM
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Dear Customer, Read more » | |